From our original group of 3 employees in 1997 to the 23 resources who work us at present, and from the first Web pages we created to the development of sophisticated management tools, Cyber Generation has grown by leaps and bounds in relatively little time. In this ten-year period, we have completed over 1,000 projects, including around 500 Web sites, and were one of the first companies to create affordable management tools for small and medium-sized enterprises. To all of our clients who had faith in us during this time: thank you. These include the Office touristique des Basses-Laurentides, Le Versant golf course, Patrick Groulx, Plancher 640 and several major corporations, among them: Alimentation Couche-Tard, Société Radio-Canada, Desjardins, Transcontinental and Costco.

Cyber approach

This year, we began offering clients a new service: our Cyber approach. This initiative rests on our belief that a Web site must be planned, much like the building of a new retail outlet or branch. A Web presence should be more than window dressing, which is why we approach each project by discussing various business issues such as marketing and profitability. This enables us to ensure that Web initiatives represent an investment rather than an expense.

Four impressive achievements

Louis-José Houde
At Cyber Generation, we are increasingly focusing on profiling and loyalty. The Web site of popular comedian Louis-José Houde (www.louisjosehoude.com) is a good example of this. With fan membership having quadrupled over the last few months, it is a shining example of our ten years’ experience at work. The concepts applied to the site’s development can notably also be used for corporations.

Cyberimpact
Cyberimpact, a powerful tool for the automatic transmission of customized e-mails, is an efficient and relatively inexpensive method of reaching clients and accurately measuring results.

MyFRM
This tool allows for managing a large volume of requests for information. With its artificial intelligence system, the solution analyzes the contents of e-mails, classifies them, and proposes the best possible response. MyFRM was developed in conjunction with our U.S. partners, whom we have been working with for over three years, and is currently used by thirty or so athletes, among them Serena Williams (tennis) and Torii Hunter (baseball).

Costco
One of our most rewarding achievements is undoubtedly Costco’s Intranet system, which was designed to enable the efficient and effective management of the retailer’s sales force. We are notably exchanging with Costco as to the possibility of deploying the tool to other countries.

Mentions and accolades

The last ten years have seen us win a number of awards. Over the last few months, we were awarded a prize in the Boomerang competition (Media and Entertainment category, Web site) for Louis-José Houde’s Web site. We also won a Grenier d’or for our interactive Christmas card, PatNoel.com.

Recruitment

Over the last few months, we have expanded our offices at Terrebonne’s Centre de la nouvelle économie (CNE) and would like to hear from qualified resources interested in joining our team. There is currently a lack of qualified employees in our field and while many skilled resources tend to look for work in Montréal, Cyber Generation is proud to offer interesting jobs with conditions and salaries equivalent to those found in the Montréal region… but minus the traffic jams. We invite all of those who would like to be part of Cyber Generation’s ongoing growth to contact us.

What’s next?

The Cyber Generation team is heading into the next decade with more optimism than ever before. With interactive communications nearly omnipresent in today’s business world, our approach focuses on supporting our clients throughout the solution implementation process. With a number of major projects lined up for the future, we will be counting on our team of experts, of whom we’re notably very proud, to help us continue to move forward. The future looks extremely promising.
This article was posted at 10:59 a.m. on Tuesday, July 15, 2008 and is available under press releases. You can read comments and responses to this post via RSS 2.0 feed. You can also post a comment or do a trackback from your own site.

This entry was posted on Tuesday, July 15th, 2008 at 12:55 pm and is filed under Press Release. You can follow any responses to this entry through the RSS 2.0 feed. You can leave a response, or trackback from your own site.