Customer service application

MyFRM is a Web-based application for optimizing customer service through the sending of customized e-mail responses. The product, while extremely appropriate for companies, is also a perfect solution for other types of clients (think of stars who want to send personal messages to their fans...).

MyFRM makes it possible to decrease response times, initiate exchanges with clients, organize questions and responses, etc.

Below are a few of the benefits of using MyFRM :

• An integral part of your Web site. The application’s language, graphics, colours and responses are developed according to your requirements, with our interface offered in French, English or Spanish.
• Simplicity. There is no need to manage an IT infrastructure. The application simply requires an Internet connection in order to run.
• User-friendliness. The MyFRM interface was designed to be practical, clear and easy to use.
• Flexibility. Being a Web-based application, MyFRM can be accessed from anywhere, at any time. This means you can access letters, reports, etc. 24 hours a day, 7 days a week.

MyFRM is perfect for prominent persons, political parties, renowned organizations, etc. This tool, moreover, can interface with your existing Web site or various social networking engines (MySpace, Facebook, etc.).

Your Web-based activities should constitute an investment, not an expense. Do not hesitate to contact us if you have any questions or would like further information :
(450) 964-2268, Toll-free: 1 866 964-2268, info@cybergeneration.com